Local Social Entrepreneur, Martin Hogg from Citizen Coaching CIC, showed the UK how a local Social Enterprise is leading the way in dealing with anger issues that affects individuals, couples, communities, employers and society as a whole. Appearing on BBC Breakfast (23rd April 2013) Martin, was interviewed regarding the recent incident with Liverpool football player, Luis Suárez, biting his opponent in the middle of a tackle.
Martin explains why managing anger is an essential part (or should be) of the work of many social enterprises’ and third sector organisations’ work with people and communities.
Why do we get angry? A simple answer to this question would make life so much easier. There can be few things more damaging that a sudden explosion of anger, no matter what the context. At work an angry outburst can have disastrous consequences including a quiet word from the boss, a loss of personal respect from the team, even the loss of a job. If the work is in a public place there is the added problem of adverse publicity. This weekend’s Liverpool v Chelsea games highlighted the intense pressure that an open outburst of anger can have on someone, especially if they are in the public eye.
What causes people to get angry? Anger rarely arises out of thin air, it could be the result of a something someone feels has happened to them: a criticism (whether warranted or not), a frustrating episode, some unwarranted interference, something which echoes an unpleasant experience in the past – this list could go on and on. Anger is triggered when something or someone touches an already sensitive nerve. Anger usually carries with it a loss of control which might show itself in words or in actions, and either display of feeling is in danger of generating equally angry responses – anger can be infectious.
Red Mist! When a football player is faced with an opportunity to score, the pressure is huge and if the player feels that the moment is slipping away from them, anger can take over. For a split second we may do something completely out of character – A feeling of extreme competitiveness or anger takes over and temporarily clouds our thinking (know as: “Red Mist”). Luis Suárez, biting his opponent at that now infamous game is reminiscent of a child’s action when they cannot control a situation. Anger is inside all of us, deep inside, the secret is how do we control it and stop it coming to the surface.
Anger costs! Luis Suárez, is not alone in regretting an episode of anger, people from all walks of life have angry outburst and regret the consequences: loss of relationship, sacked from their job, denied access to their children or even receiving a criminal conviction. Home Office data shows that criminal damage alone costs around £1000 with violent against a person costing in the region of £10,000. Anger costs, and not just money, the human cost can also high.
Local Social Enterprise, Citizen Coaching, provides low cost, effective solutions to help people get to the root of their anger, tackle it and learn how to control it. They have supported hundreds of people to get the anger under control, re-build lives, retain employment and gain access to children. As a leading provider of Anger Management courses, they deliver group sessions across the UK , as well as one-to-one executive anger management courses for senior managers.